Terms and Conditions – Please Read Before Using Jetabaji

These Terms and Conditions apply to the use of the Jetabaji platform and all its services. "Jetabaji", "we", and "our" refer to this website and its operating entity. "User" and "you" refer to anyone using this platform.

By using Jetabaji, you confirm that you have read and understood these terms and agree to abide by them. If you do not agree, please refrain from using this platform.

These Terms and Conditions have been prepared in English for users in Bangladesh. In the event of any ambiguity, Jetabaji's decision shall be considered final.

The following conditions must be met to create an account and use services on Jetabaji:

• Applicants must be 18 years of age or older.
• All information provided at registration must be truthful, accurate, and complete.
• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• Your account login credentials must be kept confidential and must not be shared with anyone.
• Any unauthorized access to your account must be reported to Jetabaji immediately.

Jetabaji conducts KYC (Know Your Customer) verification to ensure financial security and regulatory compliance. Identity verification is mandatory in the following situations:

• Prior to your first withdrawal request.
• When conducting transactions above a specified amount.
• If unusual activity is detected on your account.
• At any time Jetabaji deems it necessary.

For KYC, you must upload a clear photo of your National ID, passport, or driving license. The document provided must be valid and not expired. Withdrawals may be held until KYC is complete.

The following rules apply to all financial transactions on Jetabaji:

• Only payment methods registered in your own name may be used.
• Transactions can be made via mobile banking, bank transfer, or approved e-wallets.
• Minimum and maximum deposit and withdrawal limits will be displayed on the platform.
• KYC verification must be completed before a withdrawal can be processed.
• Bonus balance cannot be withdrawn directly; it becomes withdrawable only after the wagering requirements are met.
• Jetabaji reserves the right to hold unusual or suspicious transactions for review.

Jetabaji periodically offers welcome bonuses, cashback, free spins, and other promotional offers. The following general terms and conditions apply to all such offers:

• Each bonus offer comes with its own wagering requirements that must be fulfilled before withdrawal.
• Bonus funds may be restricted to use on specific games.
• A bonus cannot be claimed more than once.
• Every offer has a set expiry date; any unused bonus will be forfeited once the offer expires.
• Jetabaji reserves the right to cancel or modify any bonus at any time.
• In cases of bonus abuse or breach of terms, the bonus and any associated winnings may be forfeited.

A wagering requirement means the bonus amount must be wagered a specified number of times. Example: a 10x wagering requirement means you must wager 10 times the bonus amount before withdrawing.

The following rules apply to all betting and gaming activity on Jetabaji:

• Each game and betting option has its own rules, which can be found on the respective game page.
• Once a bet is placed, it cannot be changed or cancelled unless that option is available for the specific game.
• If a bet is voided due to a technical error, the stake will be refunded.
• Outcomes in Sports Betting are determined using official match results.
• If a match or event is cancelled, bets are generally refunded.
• Placing bets through any method not approved by Jetabaji is strictly prohibited.

All game outcomes are determined by an independent Random Number Generator (RNG) that is regularly audited by a third party. Jetabaji does not interfere with the outcome of any game in any way.

• Creating multiple accounts or using another person's account.
• Registering under another person's identity or providing false information.
• Exploiting vulnerabilities in the bonus system to gain an unfair advantage.
• Attempting to hack the platform or using any malicious software.
• Participating in games using automated bots or software.
• Depositing funds from illegal sources or engaging in money laundering.
• Colluding or coordinating bets with other users.
• Spreading false information about Jetabaji or its staff.

Jetabaji places the highest priority on protecting your personal information and financial data. We use industry-standard SSL encryption to keep all your information secure.

• Never share your password with anyone.
• Be cautious when accessing your account over public Wi-Fi.
• If you notice any suspicious activity, change your password immediately.
• Keep two-factor authentication (2FA) enabled on your account.

For full details on how your information is used, please see our Privacy Policy Policy.

Jetabaji believes gaming should be for entertainment. We actively promote responsible gaming and offer users the following tools:

• Option to set daily, weekly, and monthly betting limits.
• Option for temporary or permanent Self-Exclusion.
• Option to temporarily suspend your account.
• Information on accessing professional help if you experience a gaming problem.

If you feel that gaming is having a negative impact on your life or that of a family member, please reach out to the Jetabaji support team. For more information, visit our Responsible Gaming View page.

Jetabaji reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of the Terms.
• Registering with false information.
• Multiple Account Use
• Suspected fraudulent activity or money laundering.
• Failure to complete KYC verification.
• Direction from law enforcement authorities.

Users may request account closure at any time. Before the account is closed, all valid balances may be withdrawn; however, any bonus balance will be forfeited.

Jetabaji reserves the right to partially or fully amend these Terms and Conditions at any time. In the event of changes:

• Users will be notified via their account or email before any significant changes take effect.
• Any revised Terms will be updated on this page along with the effective date.
• Continuing to use the platform after any changes take effect will be considered acceptance of the updated Terms.

You are advised to check this page regularly to stay up to date with the latest Terms and Conditions.

If you have any questions, comments, or complaints regarding these Terms and Conditions, please contact the Jetabaji support team. Our support team is available 7 days a week, 24 hours a day.

For complaints, contact support with full details. We typically respond within 24 hours. Complex matters may take up to 7 business days.